Disruptive Direct to Consumer Distribution
Best of Web and Social Media supported by Brand Ambassadors
A new way to sell and service a PWC, specifically designed for today’s next gen consumers.
In the past a product like the BomBoard would be sold and serviced by a network of independent third party dealers. We believe that the over 100 year old dealer channel is no longer effective for today’s new generation of consumers, so we developed a disruptive new direct to consumer channel: BomBoard Direct. We believe BomBoard Direct will provide an unprecedented level of customer delight throughout the entire sales and service process. Our company will own the entire customer experience so we can control every touch point to ensure the customer is truly delighted.
BomBoard Direct will be entirely web centric because that’s the preferred method for today’s generation to interact. Our web site BomBoard.com will be the focal point for all things in the BomBoard universe. While we will strive to provide everything possible through our web portal, we felt we needed a local sales and service offering to complete the entire customer experience, so we created a unique local presence.
Become A BomMaster / Brand Ambassador
To compliment our local BomMaster brand ambassadors we will also establish a network of local company run depot repair stations. As the population of BomBoarders grows we will add more and more service depots to be close to our customers. Again, the company will directly control the entire service experience. Our goal is to provide a 24 hour turnaround from time of receipt for all services. That level of service is unheard of in the traditional dealer channel. We can even use our BomMasters to provide local service pickup and delivery to match the busy schedules of our customers.
We think BomBoard direct will disrupt the traditional dealer channel by introducing customers to a totally delightful sales and service process. BomBoard Direct reinforces the entire BomBoarding experience, ensuring a hassle free process every step of the way.
Our goal is to make your BomBoard buying experience better than any experience you could get from traditional dealers. Thus we invented a process that allows you to buy the way you prefer to buy.
- Direct from our website
- Direct from our local BomMasters
1. Use our website
- Learn about the BomBoard which will also have links to YouTube videos and third party reviews.
- Buy a custom configured BomBoard on our website.
- Financing, insurance, extended warranty. Complimentary garments and accessories will also be available.
2. Contact our local BomMasters:
3. Call our Customer Service
- Customer service staff are enthusiasts who can answer all your questions.
- Multiple options to receive the BomBoard – typically within 24 – 48 hours of placing the order
- Delivery by your BomMaster, who can also give you tips for operating and maintaining your BomBoard
- Pick-up at nearest service depot
- Delivery by common carrier to you home or office.
- We designed the BomBoard to make servicing as easy as possible.
- Most things that can break is in the power pod module, so you only need to get this module to our service location
- Multiple options to get the BomBoard serviced – often arranged through our website
- Your BomMaster may be able to fix minor problems or pickup and deliver the BomBoard from/to your location
- Bring it to the nearest service depot
- Arrange a pickup or go to the nearest common carrier store to ship the power pod to the nearest service depot.
- Guaranteed quick turnaround
- 24 hour turnaround in the service depot
- Ship on Monday and get it back well before the weekend
- The BomBoard will be available for delivery late 2016
- Sign up on the wait list to become a pioneer BomBoarder
Bomboard is the most significant recreational breakthrough in a decade because it represents the merger of Thrill and Athleticism with Portability and Affordability. I want one and so do most people who find out about this superb craft.